Casa Oasis Alain Olbrechts

Cancellation by tenant

Cancellations must always be communicated to the landlord by e-mail .
Within a period of 48 hours, the lessor will send a receipt of cancellation confirmation to the lessee.

Cancellation within 21 days of reservation

Each reservation can be canceled free of charge up to 21 days after reservation.
This right of option does not apply when booking within 6 weeks before the start of the rental period.

Cancellation after 3 weeks after reservation

In case of cancellation
After 3 weeks and within 6 weeks before the start of the rental period, the following cancellation conditions apply:

- Up to 6 weeks before the start of your stay, the cancellation costs are 30% of the rent.
- Up to 4 weeks before the start of your stay, the cancellation costs amount to 75% of the rent.
- Up to 1 week before the start of your stay, the cancellation costs amount to 90% of the rent.
- on the 7th day before the start or later, the cancellation costs are 100% of the rent.

Cancellation by landlord

If circumstances / force majeure force the lessor to cancel the already rented holiday period, the lessee will be notified immediately.
In this case, the landlord will refund the amount already paid by the tenant within 48 hours after the aforementioned notification to the tenant.
In this case, the tenant has no more or other right than to reclaim the sums already paid and therefore expressly waives any further rights.

Force majeure during the rental period

If force majeure occurs while the tenant has only been able to make partial use of the holiday home, the rental agreement must also be regarded as dissolved for the time already used and the tenant is therefore entitled to a full refund of the rent paid.
In this case, the tenant has no more or other right than to reclaim the sums already paid and therefore expressly waives any further rights.