Privacy policy

Three privacy promises

We collect information from you as possible. Yet that is sometimes necessary, for example, to list your booking confirmation. Or send your details to the landlord. Micazu treats you details carefully and ensures that your privacy is guaranteed.

These are our three privacy promises:

1. We will never share your personal information with other parties without good reason.

2. We protect your personal information as if it were our own.

3. Your personal information will be used only for the purposes described below.

Name, address and place of residence

Your name is saved because we don't appeal to you with your customer number. We need your address and place of residence for handling your booking request.

Date of birth 

We will retain your age so that we are aware of your age. The landlord wants to know to whom he/she rents. Each owner has his own conditions relating to age groups. The other way around, we would like to know the date of birth of the lessor for our identity check if he/she wants to rent.

E-mail address

 We will retain your e-mail address so we can send you important messages on your booking request. In addition, you can also receive our newsletter.

Telephone number

We will retain your telephone number so that the tenant and the landlord are able to contact with each other at the end of the booking request. If necessary, we can also contact you as part of our customer service.

Your privacy rights

 Under the GDPR you have the following rights:

• The right to data portability (the right to transfer personal data).
• The right to oblivion (the right to be 'forgotten' or 'removed'). 
• The right to access your personal data (to see your personal data).
• The right to rectification and supplement (the right to change your personal details).
• The right to limitation of processing (the right to reduce the amount of data processing, when possible).
• The right with respect to automated decision-making and profiling (the right to a human look at decisions).
• The right to object to the processing of data.

Legality, good public legitimacy, openness and transparency

Our service is there to landlords and tenants together and to better protect your personal information by legitimate, good and transparent with personal data. You can be assured that we also do that with your details.

The retention period of personal data (including messages from tenants, bookings, reviews and billing information) is set at 7 years. After this retention period, this data will be deleted by us.

Contracting party

Micazu B.V. (CoC no. 34.29.51.21) is an independent Dutch company. Micazu has the right of adding new brand names and website addresses to add for marketing purposes which will automatically will operate under the same conditions.

Contact Micazu

For exercising your rights regarding your personal information you can contact Micazu B.V., Bargelaan 200, 2333 CW Leiden or via [email protected] You may be asked to send a copy of your identity document. Also for other questions about our use of your personal data, this Privacy Statement or other matters related to our services or this website you can contact us without obligation. Your question or comment will be dealt with professionally, confidentially and as quickly as possible. 

This Privacy Statement can be updated from time to time by Micazu. The updated Privacy Statement can be found on our website with a clear indication that it is a new version. If we have your email address, we will inform you about important changes by email.

Last change: September 2021