- Cancellation
12.1 If a reservation is cancelled, cancellation costs are due.
12.1.1 If cancellation is made more than 42 days before the day of arrival, 30% of the agreed total rental price/costs, as stated in the rental agreement, is due.
12.1.2 If cancellation is made less than 42 days before the day of arrival, 100% of the agreed total rental price/costs, as stated in the rental agreement, is due1
2.2 The payment of the provisions under Article 12.1 must be in the possession of the Lessor no later than 14 days after the date of the rental agreement.
12.3 If the lessor has already received your (partial) payment, the cancellation costs (article 12.1.1) will be deducted from this in the event of a refund of the (partial) payment.
12.4 If the tenant has not arrived at the park within 48 hours of the agreed arrival date without further notice, this will be considered as cancellation.