Beautiful studios, beautiful outside. But unfortunately there is no space in the studio to store your luggage (clothes). You always have to throw your bags on the bed to grab something. Very difficult if you suffer from lifting...
Beautiful studios, beautiful outside. But unfortunately there is no space in the studio to store your luggage (clothes). You always have to throw your bags on the bed to grab something. Very difficult if you suffer from lifting and bending. You get in each other's way. The bed takes up all the space. Bathroom is large, but shower is tight, someone with limited freedom of movement can't get around here. When you turn on the shower, you immediately get the full layer of cold water on your head without being able to swerve. Toilet paper was not allowed to be flushed due to blockages, we would have liked to have known this in advance. Due to physical complaints, we only stayed 2 instead of 14 nights. It was offered to come back in another studio for 3 days at the end of the holiday, but that was not an option. You don't keep moving. It would have been nicer to give back 50 or 100 euros to be able to eat once, would have come across as sympathetic. We travel a lot, we always make the best of it, but this was really a setback that cost us (our own choice of course) a lot of money.
Landlord's response
What a pity that your experience was so disappointing! We have received many very positive reviews on our various booking platforms regarding our studio My Colours.
What we found very unfortunate is that you did not report...
What a pity that your experience was so disappointing! We have received many very positive reviews on our various booking platforms regarding our studio My Colours.
What we found very unfortunate is that you did not report your concerns and only informed us of your departure afterwards. That did not give us the opportunity to work together to find a suitable solution for you.
In addition, we regret that you did not indicate your needs and requirements before or at the time of booking; We would certainly have advised you to go to one of our more spacious studios. We hope that despite everything you still had a great time in Aruba.
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September 2019