This was our second stay at Aquadomum.
The first time was fantastic.
The second time, unfortunately, there were defects in the house that we only heard about upon arrival. The SunShower was the infrared part o...
This was our second stay at Aquadomum.
The first time was fantastic.
The second time, unfortunately, there were defects in the house that we only heard about upon arrival. The SunShower was the infrared part of broken. We use it a lot for health reasons, but it was neatly solved by Maria. She came to bring a portable infrared lamp.
There were also 4 windows downstairs without lighting, so unfortunately we did not see any pike. The water was already very murky and since the pike go hunting in the evening and/or early morning, we unfortunately got almost nothing from the underwater life. Saw a few small fish and 1 time a turtle.
Unfortunately, this defect could not be solved.
That was a real loss for us.
Furthermore, on Saturday afternoon we were suddenly in the noise and exhaust fumes of the adjacent motocross club.
This seems to be mentioned somewhere, but we have not read it.
To stay outside is not an option in terms of noise and odor nuisance.
There was an announcement that there would also be a race on Sunday, but it turned out to be on a different track.
The homeowner thought we probably wouldn't be bothered by that, but we didn't find out until Sunday afternoon.
All in all a bit disappointing and we left 1 day earlier than planned.
The weather was beautiful and the location and property are unique.
Are the defects force majeure.... Yes
Inconvenience of that force majeure... . Yes
Still a bit disappointing and hence our decision to leave earlier
Wim and Simone
Landlord's response
Dear Wim and Simone,
Thank you very much for your review.
I understand that your second time, due to some technical problems, was a bit disappointing. I think the expectations were also high considering the fac...
Dear Wim and Simone,
Thank you very much for your review.
I understand that your second time, due to some technical problems, was a bit disappointing. I think the expectations were also high considering the fact that you experienced your previous stay as fantastic. Too bad it was less this time. We apologize for any inconvenience you may have experienced.
I would like to add a few nuances to the comments that have been made. The infrared part of the sunshower was defective. However, after two days you have discovered for yourself that the infrared did work by pressing the button a little lower. From that moment on, you also used the infrared of the sunshower again.
There are six windows on both sides of the room, 3 of which are illuminated, so you can also see underwater at night. Unfortunately, two lamps were defective on one side of the room. A pity and certainly a loss. This defect has now been corrected, but this could not be done during your presence. Fortunately, the other side of the room was lit.
As far as motocross is concerned, there is training every Saturday afternoon from one to half past five. This is also stated on the Micazu site. We also indicate on the site that you may be inconvenienced by this outside during that time. Last time you were there for a midweek and then this didn't happen.
At the beginning of the week you already indicated that you wanted to leave on Sunday evening instead of Monday morning. On Saturday you indicated that you wanted to leave on Sunday afternoon with the reason that you thought there would also be motocross on Sunday. We then informed you that this would not be the case, but you nevertheless wanted to leave the time of departure on Sunday afternoon. This is of course fine, Maria was also available for the handover of the key.
Maybe we'll see you again. We wish you all the best and a lot of (living) happiness in your new home.
Kind regards, Agnes de Beer-Wissink
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October 2021
