Valley View @ The Hideaway

Booking, Payment and Cancellations

After your provisional booking by email, letter or telephone, we ask for a deposit of 25% of the total cost of your stay to be paid as soon as possible (within 7 days of your initial enquiry).  

This deposit counts as a non-returnable cancellation charge should you have to cancel your booking 8 weeks or less before your arrival date. If you do need to cancel, we will do all we can to help. If we re-let at full price, no cancellation charges will be applied. If we re-let at a reduced price, the difference will be charged to you. You may be able to recover all or some of these costs from your holiday insurance.

Your deposit confirms your reservation and we will remove your holiday dates straight away from our 'instant booking' (*CONTENT HIDDEN*) facility.

As soon as your deposit has been received we will also send you clear and easy to follow instructions for driving to The Hideaway.

If we do not receive your deposit within the specified period, (unless extreme circumstances) we will consider the property available for re-letting. We will inform you first of any decision.

Payment of your deposit will be taken as your acceptance of these terms and conditions and will constitute a contract between yourself and Mark and Sarah of The Hideaway.

Your full balance is due 8 weeks prior to your arrival at The Hideaway. For bookings less than 8 weeks before your arrival, the full amount will be required on booking.  

Cancellation Refunds

Up to 8 weeks notice - No cancellation charge other than your deposit.

6 - 8 weeks notice - 50% of total rate refunded.

4 - 6 weeks notice - 25% of total rate refunded.

Less than 4 weeks - no refund.

Any bank charges on refunds will be at your expense. Once your deposit has been paid, our terms and conditions apply.